Hearing Aid Repair

Did your hearing aids quit working? Are they acting funny and you’re about ready to toss them in the gadget drawer?


There are few things more frustrating than when your hearing aids aren’t working right.

We get that, but when your hearing aids perform how they were designed to perform, the benefits outweigh the frustration – benefits like better communication, improved balance, enhanced cognitive function, and an overall increase in your quality of life.

Today’s hearing aids have extremely sophisticated technology and sometimes they require the right amount of TLC from a specialist with the right equipment and training to repair them.

Hearing Aid Repair

Here’s your next question. “If my prescription hearing aids stop working or I’m experiencing a hearing malfunction, is there someone who does hearing aid repair near me?”

Hearing & Balance Clinics provides troubleshooting, maintenance, and hearing aid repair for Loganville and across Northeast Georgia.

3 Common Reasons Your Hearing Aids Stopped Working

Over the years, most of the hearing aid repairs we do in our clinics are linked to one (or more) of three causes. Here are some tips to help you prevent these hearing aid malfunctions:
  • Earwax Buildup

Problem: The buildup of earwax gets into the device and causes delicate electronic components to malfunction.

Prevention: Daily cleaning, using a soft bristle brush and a soft cloth will limit the amount of earwax that gets inside your devices. If your hearing aid comes with a wax guard or wax filter, be sure to change it according to the manufacturer’s directions.

You might also consider regular earwax removal to help control this issue.

  • Too Much Moisture

Problem: Electronics and moisture are the worst of enemies. Moisture causes components to short out or contributes to a faulty connection due to corrosion, especially in the battery compartment.

Prevention: Be sure to remove your hearing aids before showering and before using a sauna, steam bath, hot tub, or swimming pool. Keep in mind that extreme temperature changes can contribute to condensation.

Your ears are a place where moisture naturally occurs, so your daily cleaning regiment should also include either overnight air drying or the use of a dehumidifier or hearing aid dryer, especially in our humid environment.

  • Broken Components and Loose Wires

Problem: Daily wear and accidents, like dropping them or stepping on them, can cause components in your device to malfunction, and there is the possibility that there are faulty components in your hearing aids.

Prevention: When you clean your hearing aids, change the batteries, or replace wax guards, either put a towel or cloth on the work surface or work over your bed so there is a soft place for your hearing aids to land. Proper storage in the hard case that came with your hearing aids will also prevent accidental damage.

Additionally, UV radiation and extreme temperatures can damage the casing and components, so be aware of where you store them. Inspect your hearing aids as you clean them, looking for loose wires, a cracked case, and other signs of physical damage so that you can get them to us for repair before they stop working.

Got Questions?

Answering Your Questions about Hearing Aid Repair

What types of hearing aids do you repair?

We receive repair requests for every type of hearing aid, including BTE, RITE, ITE, ITC, CIC, and IIC styles.

Can I have my hearing aids repaired even if they are not purchased from your clinic?

Yes. If you purchased your hearing aids somewhere else, we are happy to help you with troubleshooting, maintenance, and repair if your device is one that our technicians are trained to handle. You can also be adopted into our ongoing care family if you’re currently without a professional hearing care provider.

How much will the hearing aid repairs cost?

If your hearing aid is still under warranty, repair costs are covered by the manufacturer. If they are out of warranty, an in-office repair can cost as little as $75. More serious issues or issues that require the device to be sent to the manufacturer for repair can cost between $300 and $500, depending on a variety of conditions.

When should I replace my hearing aids rather than have them repaired?

There are three scenarios in which replacement is your better choice:

  • If the damage is so extensive that the repairs will cost more or close to the cost of replacement.
  • Your hearing aids have been in the shop more than they’ve been in your ears (exaggerating, of course).
  • If they are out of warranty and approaching or beyond five years of service, replacing them allows you to take advantage of new technology.

How long does the hearing aid repair process take?

We do many simple repairs while you wait. When repairs take more time or we have to send them off to the manufacturer, we’ll send them using express delivery services so you can get them back in your ears ASAP.

Will I receive a loaner or temporary replacement while my hearing aids are being repaired?

If it’s going to be a while before your repaired hearing aids are going to be back in your ears, we’ve still got you covered. We keep a variety of used hearing aids on hand to provide you with a loaner hearing aid as close to your own device as possible so you can go on about your daily routine until your device is back from the shop.

Do I need to make an appointment for hearing aid repairs?

You can drop in with your hearing aids at our Lavonia, Watkinsville, or Loganville clinic, but with an appointment, we’ll be able to prepare in advance so you won’t have to wait as long and/or advise you that your repair is going to take a while so you can make plans.

Bring Your Hearing Aids in for Maintenance and Repair

If your prescription hearing aids stopped working or you don’t feel they’re operating at the right capacity, we’re ready to step in and provide the advanced repairs, cleaning, and/or adjustments that your device needs.

Our hearing aid repair specialists have the experience, expertise, and equipment to provide fast, emergency hearing aid repair as well as ongoing troubleshooting and maintenance. In many cases, we can diagnose the problem and then get them back in working order while you wait.

If your device is severely damaged or we’ve encountered a problem beyond what we can deal with in the office, we will contact your hearing aid manufacturer for replacement parts or send them in for repair.

When it comes to getting your device back in working order, you can take advantage of our connections with major hearing aid manufacturers, such as:

Our partnerships mean that our hearing aid technician is trained to find the right solution to fix your hearing aids as well as access to the parts necessary to repair your hearing aids in the shortest time. Contact us if your device is not on the list above; we still may be able to help.

Schedule a Hearing Aid Repair Appointment

Resist the temptation to toss your hearing aids in the gadget drawer where all electronic things go to die. Instead, give them new life and continue to reap the incredible benefits they provide by taking them to the hearing aid repair specialist in the Hearing & Balance Clinics location nearest you.

Submit the adjacent form, and a member of our team will call you back to help schedule an appointment for troubleshooting, maintenance, or hearing aid repair.

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