Why Isn’t My Hearing Aid Working with Bluetooth?
Having trouble with your hearing aid’s Bluetooth connection? We’re here to help!
Our audiologists can help figure out why your hearing aid isn’t working with Bluetooth, including ensuring your hearing aid has the latest firmware, double-checking the parts needed for Bluetooth are working properly, and resetting your current Bluetooth connections in your hearing aid.
To make sure your Bluetooth functionality is working at its best, we recommend that you double-check a few things before contacting us for professional help:
1. Remember your Bluetooth device/phone username and passwords.
2. Close your apps every night or if you notice Bluetooth issues.
3. Restart your phone at least once a week.
4. Keep your phone’s operating software up to date.
Your hearing aid’s manufacturer can also help; contact them via the phone number given based on your region for pairing help, troubleshooting, software issues, and settings help for better hearing aid functionality.
Your hearing health and connectivity are important to us. Follow this guide, and contact us if you need further assistance.
For further support navigating hearing aid wireless connections from home, please reach out to the patient support hotline for your specific manufacturer:
Oticon: 855-400-9744
ReSound: 888-735-4327
Signia: 800-350-6093
Phonak: 800-679-4871
Widex: 844-497-8844
Starkey: 800-721-3573
Request A Callback
If you are concerned about your hearing or a loved ones hearing, it can be a combination of daunting and overwhelming to understand what to do, who to visit and what advice to trust.
That’s why our hearing care experts are here to help.
Simply complete this form and you’ll receive a callback from a friendly member of our team to answer your questions, offer professional guidance and help demystify the process to allow you to gain the help that you need.
Remember, there’s no such thing as a silly question!
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